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Contact Bumble Customer Service

Bumble Phone Numbers and Emails

General Info:

  • (512) 696-1409
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Bumble Emails:

Investors/ Franchising
Legal
Privacy Inquiries
Media
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feedback@team.bumble.com
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Bumble Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Bumble Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Bumble is 5126961409.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Bumble mainly because of account, request for information, payments and charges.

View full overview ›

How to Contact Bumble?

Most Popular Number:

(512) 696-1409
Total calls: 343 Issues resolved: 17 Last call: Dec 11, 2025

Bumble provides one main customer service number: 512-696-1409. This line is designed for asking general questions related to dating opportunities. Call there if you need to find out the information or solve any issues immediately. Before communicating by phone, prepare all your questions in advance. It helps you to formulate your query in the best way and receive quick, detailed answers in the result.

Bumble provides several email addresses for each case. Do you have any questions, complaints, or claims concerning the App? Send them to feedback@team.bumble.com. If you are interested in investor relations, email to ir@team.bumble.com. Regarding the privacy policy-related inquiries apply to the data protection officer by using the following Bumble contact: DPO@bumble.com. Do you have press or advertising inquiries? Scroll down the main page of the official company website, follow “Contact Us” at the bottom menu, choose “Press Inquiries” or “Advertising Inquiries”, and fill out a contact form.

The Bumble headquarters address is Bumble 1105 W 41st St, Austin, Texas 19801, United States. This is the central place which is designed for personal meetings with the company representatives to discuss corporate-related matters. Also, the company has mailing addresses you may need if you prefer a traditional way of communication. Send privacy inquiries to The Broadgate Tower Third Floor, 20 Primrose Street, London, EC2A 2RS, United Kingdom. To get in touch with the company’s copyright agent, use the following Bumble mailing address: Attn: Bumble Group’s Copyright Agent P.O. Box 300940 Austin, Texas, 78703, United States.

Bumble does not currently offer a live chat option for customer support. However, you can chat with the manager via social networks. Just click on the Facebook, Instagram, or Twitter icon at the bottom of the official company site to go to the social media and send a message to the specialist there.

PissedConsumer Club

Contact Information

Bumble Website:

Bumble Help Center:

Corporate Office Address:

Bumble
1105 W 41st St
Austin, Texas 19801
United States

Other Info (opening hours):

Mailing Addresses:

Privacy Inquiries

The Broadgate Tower

Third Floor, 20 Primrose Street,

London, , EC2A 2RS

United Kingdom


Attn: Bumble Group’s Copyright Agent

P.O. Box 300940

Austin, Texas, 78703

United States

More contact details

Bumble Rating Based on 42 Reviews

Rating details

1.9
more details
Website
Value for money
Exchange, Refund and Cancellation Policy
Billing Practices

Rating stats

Rating trend

How Good is Bumble's Customer Service?

William M Dqq
William M Dqq
Feels Disappointed | May 11, 2025

They tried to send me to their website to deal with another automated system. No live people for customers

Read full quote
Bynum Jbf
Bynum Jbf
Feels Disappointed | Oct 01, 2024

Well to be honest bumble said that they wouldn’t allow me back onto the app as I’ve apperantly been a bully when I’m not,they have never said to
Me what I’ve done wrong and I don’t remember been a bully to anyone on there and to be honest I think someone has set me up. I just want to go back on there and make friends but not aloud and now they have banned me permanently so not very happy with that

Read full quote
Kate H Yjy
Kate H Yjy
Feels Disappointed | Sep 14, 2023

Poor customer service over the website I am stuck trying to verify myself!

Read full quote

Summary of Bumble Customer Service Calls

343 TOTAL
CALLS
00:54 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Bumble?

Account Question:

  • “Profile”
  • “Got a new phone and my profile is not on the new phone”
  • “I want to take some detail off my profile. need help”

Payments and Charges Question:

  • “Dispute of my account got blocked”
  • “Billing”
  • “None payment”

Request for Information Question:

  • “Troubleshooting needs support”
  • “I tried to get help from the service team by email since 4 days but nobody helped me.”
  • “Trying to ask a question not on site”

Activation/ Cancellation Question:

  • “Cancelled and need refund”
  • “Cancel subscription”
  • “Cancel”

Product/ Service Question:

  • “Disappointed”
  • “Technical issues with me account”
  • “Technical issues need help troubleshooting”

Staff Question:

  • “Bought & cant use service”
  • “Customer service”
  • “Service and payment”

Refund Question:

  • “Refund”
  • “Refund payment auto deduct ,and account delete”

Shipping and Delivery Question:

  • “I did not get my payment”
  • “I have not received my payout… why not”
  • “I have not got my money”

Website/ Application Question:

  • “Someone saw my picture on your dating site. I would like to remove my picture if it's there.”
  • “Site is not working properly”
  • “Locked out of site”

Return/ Replace Question:

  • “I want to change detail on my profile and cant”
  • “I included two pictures. Which I want to change I've never been able to go to the next screen. It will not allow me to go to the next screen to finish him in rolling. I want to delete the two pictures that are there and put a new pictures and registe”

Cards Question:

  • “They took money from my card and I don't have an account”
  • “Update my credit card on file”

Other Question:

  • “Cause”
  • “Unblock”
  • “Block”

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