Bumble

I signed up for the Bumble dating service on April 22, 2024 for what I thought was a 3 month subscription ending in Jly 2024. I met my current girlfriend and deleted the app a few months later.

I had a great experience with Bumble until I saw they kept charging me for the dating subscription after the 3-month period, ending in July.

They kept auto-renewing the subscription every 3 months from July 21, 2024 through July 16, 2024 for a total of $449.95. I never received an email or invoice notifying me of the auto-renewals. It was really shady.

I contacted Bumble support about this 3 times. I had no idea they auto-renewed it.

Buried deep in their user agreement it says it auto-renews and there are no refunds. I never got that impression when I signed up and hadn't even used the app during the time they were charging me.

Bumble Support won't even let you escalate it to a manager or even try to meet you in the middle. It's a terrible way to do business and an awful customer service.

From now on when people ask me how I met my girlfriend (and soon to be fiancee), I will say we used bumble but will recommend they use Hinge since Bumble is not someone to do business with. They are losing a lifelong advocate.

Im very disappointed I was charge for services that I didnt have and I would like a total refund. Thank you very much.

Now that I have officially complained to Pissed Off Consumer, I have received an email from Bumble, the dating site. In the email, they have threatened to take me to collections for canceling my subscription to them.

Yet, they do not comply with Illinois law that says that canceling a subscription should be easy and direct to the point.

I dare them to come after me to collections. I will have my day in court.

Bumble dating service had a pre-recorded notification on their customer service number. It basically said that if I want to contact them I must use their website..

basically, they're either overwhelmed by customer complaints or they do not have the staffing to have a full-time customer service number. As I said before be wary of doing business with this dating service they're unreputable

I signed up for Bumble on January 21st and bought the premium package, I spent approximately 5 hours trying to verify my photos. During the setup process I missed a lot of profiles in my area so I deleted and rebuilt my profile.

My account has been down for 2 days now I have sent 16 customer services requests for an intervention into reestablishing my account I have not received any help. They actually want me to rebuy the same package that I just bought 2 days ago.

There are multiple people trying to contact me and I have no way of seeing or contacting them. They say that their customer service Works 24/7 I have not received any help

I received all my referral payments amounting to $376.00 and waited an entire month until January 5th, which was the release date for my funds. They informed me that it's still pending because they suspect some of my referrals were fraudulent.

I am frustrated by their dishonesty. If they truly believed that some were fraudulent, then how was I able to cash out my earnings?

I STILL HAVENT SPOKE TO ANYONE OR RECOEVED MY EARNINGS I ADDED PICTURES SO EVERYONE CAN SEE THAT I DID WHAT THEY SAID TO DO AND STILL NOTHING BAD BUSINESS WASTE OF TIME

I have waited patiently for 30 days to receive my payment from Bumble4.com. I did my part to get the money; now they need to do their part and pay me!

Please unblock me! Did NOTHING wrong!

Some girl didn't like that i was not responding! NEVER was i rude or Vulgar! Please unblock me!

Steve Mayer. Cell 718 600 ****!

Thank you!

Very happy with Bumble! Always recommend your site!

Thank you

I want to make sure that my Subscription cancelation has been processed. I was inadvertently charged.

I didn't use the Subscription and have deleted the app. I would like a refund

Why do you keep not sending my compliments, or asking Did we make a mistake? Below is a screenshot of a compliment I just attempted to send.

But your Co. refused to put through, yet still charged me for! Im brand new to your site & have already had that happen 6 times.

The man stated he was on this site To find friends for his dog. There is NOTHING inappropriate or unkind about the compliment I sent!

I have tried in several ways to cancel my Bumble account and it seems that there is no way to do it, I have contacted Bumble but I have got no response as of yet.

In their web nor the App, there is a process to cancel suscription, I have tried their actual Frequent Ask questions and the process they out line does not work in my profile page...pretty much I am captive.

What can I do?

I'm still waiting on my money from bumble and I was wanting to make sure bumble wasn't a scam and I am going to get my money

Still no money in my account I want to know why I havent gotten paid yet it said the 30th of September today is that day its still saying processing